IT support for professional offices across the Valley
We help businesses of every size, from a handful of people in one office to teams spread across many locations. Remote work is one of our specialties. Wherever your people are, you get a team that learns how your business works and keeps it running.
You're in the right place if
- You don't have an IT person, or the one you have needs backup.
- You handle sensitive client data and need to know it's protected.
- Your insurer or a regulator is asking security questions you can't answer yet.
- You're adding people or opening another location.
- You want one team that knows your setup, not a different stranger every time you call.
IT support for law firms
Your work runs on documents, email, and deadlines. When any of them break, billable time stops.
What your days look like
- Client files are confidential, and one misdirected email or compromised mailbox can turn into an ethics problem.
- Court deadlines don't move because a laptop died or the document system is down.
- Clients and insurers keep asking how you protect their information, and they want specifics.
How we help
- Lock down email and accounts with multifactor authentication and email threat protection that catches fake wire instructions and lookalike senders.
- Back up your files and Microsoft 365 data, so a deleted folder or a ransomware attack is a bad afternoon, not a lost case.
- Keep your document, billing, and practice software patched and running.
- Help you answer security questionnaires from clients and cyber insurers, and keep the records that back up your answers.
IT support for healthcare practices
You handle patient data every day, and your schedule depends on systems that have to be up when the first patient walks in.
What your days look like
- Patient records are a target, and a breach means notification letters, regulators, and lost trust.
- When the front desk computers or the practice management system stop, the whole day backs up.
- Patient privacy rules expect you to know who can see patient data and to show what you're doing to protect it.
How we help
- Set up access so each person sees only what their job requires, with multifactor authentication on every account.
- Protect computers and email, filter dangerous websites, and train staff to spot phishing.
- Back up the systems your practice depends on and check that those backups actually restore.
- Help you meet and document your security requirements, so you have answers ready when someone asks.
IT support for financial advisors and investment firms
Your clients trust you with their money and their information. Regulators expect you to prove you protect both.
What your days look like
- Regulators ask detailed questions about cybersecurity, vendor oversight, and incident response, and they expect documentation.
- Criminals impersonate advisors and clients to redirect money, so one compromised mailbox can do real damage.
- Custodian portals, planning software, and client management tools all need secure access from the office and from home.
How we help
- Put multifactor authentication, email threat protection, and password management in place across the firm.
- Write down your security controls in plain language and keep the evidence that they're working, so exam prep isn't a scramble.
- Secure laptops and remote access for advisors who work from home or on the road.
- Back up email and files, including Microsoft 365 data, with retention that fits your record keeping needs.
IT support for accounting and tax firms
You hold some of the most sensitive data your clients have, and your busiest months leave no room for downtime.
What your days look like
- From January to April, every hour of downtime costs work you can't get back.
- You hold Social Security numbers, bank details, and tax returns, which makes you a prime target for phishing and identity theft.
- Tax professionals are expected to keep a written information security plan, and many firms have one that hasn't been touched in years.
How we help
- Get computers, tax software, and the network patched and ready before the season starts.
- Protect email and accounts with threat filtering, multifactor authentication, and phishing training for staff and seasonal help.
- Help you build and update your written security plan, and keep the records that show it's followed.
- Back up client files and Microsoft 365 data, so a mistake or an attack doesn't cost you the season.
IT support for architecture and design firms
Your files are big, your software is demanding, and your deadlines belong to your clients.
What your days look like
- Drawing and model files are huge, and slow file access or a crashed workstation stalls a whole project team.
- Design software needs capable hardware, and buying the wrong machine is an expensive mistake.
- People work in the office, at home, and on job sites, and everyone needs the current version of the drawings.
How we help
- Spec, buy, and set up workstations that fit the software you use, including Dell business machines.
- Set up file sharing and the office network so large files open quickly, in the office and remotely.
- Back up project archives and current work, so a failed drive or a deleted folder doesn't cost you weeks.
- Plan hardware replacements ahead of time, so upgrades happen between deadlines instead of in the middle of one.
IT support for nonprofits and advocacy organizations
Your technology budget competes with your mission, so every dollar has to count.
What your days look like
- Every dollar spent on technology is a dollar not spent on the mission, so it has to be spent well.
- Advocacy work can make you a target for people who oppose it, and donor records need protecting either way.
- Staff, volunteers, and board members come and go, and old accounts tend to stick around long after people leave.
How we help
- Get the most out of Microsoft 365, including Microsoft's nonprofit pricing where you qualify.
- Set up a clean process for adding and removing people, so access ends when someone leaves.
- Protect accounts and email with multifactor authentication and threat filtering, and train staff to spot scams.
- Plan technology spending a year or two ahead, so there are fewer surprises in the budget.
IT support for creative and media production companies
Your files are huge, your deadlines are fixed, and your clients expect their work to stay private.
What your days look like
- Video, audio, and design files fill drives fast, and running out of space in the middle of a project is a real problem.
- Client work is often confidential until release, and a leak can cost you the account.
- Freelancers and contractors come and go, and each one needs the right access for the right amount of time.
How we help
- Set up storage and backup that can handle large media files, with a plan for archiving finished projects.
- Build a fast, reliable network in the studio and secure access for people working remotely.
- Give freelancers access limited to what they need, and shut it off when the job is done.
- Source and set up the right computers for editing and design work.
No office? No problem.
Plenty of teams work from home or all over the Valley. Wherever your people are, if you need your technology to just work, let's talk.